Refund Policy

Refund Policy

Last updated: April 29, 2026

At Ezradaily, we want you to feel confident shopping with us. If there is an issue with your order, we’re here to help.

1. Return Window

We accept return requests within 30 days of delivery.

To be eligible for a return, the item must be:

  • unused and in its original condition,
  • in the original packaging,
  • and accompanied by proof of purchase.

We reserve the right to deny returns that do not meet these conditions.

2. Non-Returnable Items

Certain items may not be eligible for return, including:

  • items marked as final sale,
  • gift cards,
  • personalized or custom-made items,
  • items damaged through misuse, improper handling, or normal wear and tear.

If a product category on our website has special return terms, those terms will apply in addition to this policy.

3. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at [service@ezradaily.com] with:

  • your order number,
  • a brief description of the issue,
  • and clear photos showing the problem.

If approved, we may offer a replacement, store credit, partial refund, or full refund depending on the situation.

4. How to Start a Return

To request a return, email us at [service@ezradaily.com] with your:

  • full name,
  • order number,
  • item(s) you wish to return,
  • and reason for the return.

If your return is approved, we will provide return instructions. Please do not send items back without contacting us first, as unauthorized returns may not be accepted.

5. Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless otherwise required by law.

We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

6. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

7. Order Cancellations

Orders may only be canceled before they have been processed or shipped.

If you would like to cancel an order, please contact us as soon as possible at [service@ezradaily.com]. If the order has already been processed or shipped, it may no longer be eligible for cancellation and will need to follow the return process instead.

8. Exchanges

We do not guarantee direct exchanges. If you would like a different item, the fastest option is typically to return the eligible item and place a new order.

If your item arrived damaged or incorrect, please contact us and we will work with you on a suitable resolution.

9. Chargebacks and Payment Disputes

If you have any issue with your order, we encourage you to contact us first so we can help resolve it quickly and fairly.

Filing a chargeback or payment dispute without contacting us first may delay the resolution process.

10. Contact Us

For any return, refund, or order issue, please contact us at:

Email: [service@ezradaily.com]
Website: https://ezradaily.com